1. Introduction
By accessing or using our website development, maintenance, migration, analytics, SEO, or related services, you agree to these terms. If you do not agree, please do not use the services.
2. Services provided
Services are tailored to client needs and delivered according to the scope agreed at the start of a project. Additional service-specific terms may apply where documented in a proposal, invoice, or service agreement.
3. Client responsibilities
Clients must provide accurate, current information and the access or materials needed to deliver the work. Services must not be used for unlawful activity, harmful content, spam, infringement, or actions that damage systems or other users.
4. Payment terms
Payment must follow the schedule stated in the applicable agreement or invoice. Late payment may result in a delay, suspension, or termination of services. Invoices are sent electronically.
5. Support and maintenance
Support is limited to the selected package and agreed scope. Requests outside that scope may require a separate estimate and approval before work begins.
6. Liability
We work to provide reliable, quality service, but cannot be responsible for every direct or indirect loss caused by service use, third-party systems, business interruption, or events outside our reasonable control. Claims are considered where there is evidence of negligence on our part and subject to the applicable agreement and law.
7. Suspension and termination
Rayatiga may suspend or terminate services when these terms are violated, payments are overdue, or abuse is detected. Clients may terminate with written notice under the applicable agreement. Any refund will be assessed against completed work and service usage.
8. Changes to these terms
These terms may be updated when our services or obligations change. The latest version will be published here, and material changes may also be communicated by email.
9. Contact
Questions or clarification requests can be sent to [email protected].